Privacy Policy

Last updated: October 6, 2026

DRL Performance Auto Limited ("DRL Performance Auto", "we", "us" or "our") operates this online store and website, including the related information, content, features, tools, products and services made available to you (collectively, the "Services").

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, make a purchase, communicate with us, or otherwise use our Services.

This Privacy Policy is intended to operate in accordance with applicable laws of the Republic of Trinidad and Tobago, including applicable provisions and principles of the Data Protection Act, Chap. 22:04, as amended or brought into force from time to time.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, use or disclosure of personal information, this Privacy Policy will apply to those matters.

Personal Information We Collect

"Personal information" generally means information that identifies you or can reasonably be associated with you.

Depending on how you interact with our website and Services, we may collect or process information including:

• Your name;
• Email address;
• Telephone number;
• Billing and delivery address;
• Vehicle information you provide to us for product or fitment assistance;
• Order and transaction information;
• Products viewed, purchased, returned or exchanged;
• Communications you have with us;
• Account information and preferences;
• Device, browser and network information;
• IP address and other online identifiers; and
• Information regarding how you interact with our website.

Payment Information

Payments made through our website may be processed by Shopify and/or third-party payment service providers.

Depending on the payment method used, these providers may collect and process payment card and financial information necessary to complete your transaction.

DRL Performance Auto may receive information concerning the transaction, such as the payment method used, payment status and transaction confirmation, but does not necessarily receive or store your complete payment card details.

How We Collect Personal Information

We may collect personal information:

• Directly from you when you place an order, create an account, contact us, request product or fitment assistance or otherwise provide information to us;
• Automatically when you use our website, including through cookies and similar technologies;
• From Shopify and other service providers used to operate our website and fulfil orders; and
• From other third parties where permitted by applicable law.

How We Use Your Personal Information

We may use personal information to:

Process and Fulfil Orders

This includes processing transactions, confirming payments, preparing orders, arranging delivery, handling returns and exchanges and communicating with you about your order.

Provide Customer Support

We may use information you provide to answer questions, assist with product selection, verify vehicle applications or fitment where possible, and respond to customer service enquiries.

Operate and Improve Our Website

We may use information about how customers interact with our website to improve our products, Services, website functionality and customer experience.

Marketing and Advertising

Where permitted, we may use personal information to communicate information about products, promotions or services that may be of interest to you.

You may unsubscribe from promotional email communications at any time using the unsubscribe option provided in those communications.

Security and Fraud Prevention

We may use personal information to protect our customers and business, authenticate transactions, detect or investigate suspected fraud, abuse, illegal activity or security threats, and protect the security of our Services.

Legal and Business Requirements

We may process or retain information where reasonably necessary to comply with applicable law, accounting or taxation requirements, respond to lawful requests from authorities, resolve disputes or enforce our policies and agreements.

How We Share Personal Information

We may disclose personal information where reasonably necessary to operate our business and provide our Services.

This may include sharing information with:

• Shopify;
• Payment processors;
• Courier and delivery providers;
• IT, website hosting and cloud service providers;
• Analytics providers;
• Marketing and advertising service providers;
• Professional advisers such as accountants or legal advisers where necessary; and
• Government, regulatory, law-enforcement or other authorities where disclosure is required or permitted by law.

For example, when you request delivery, we may provide the courier with information reasonably necessary to complete the delivery, such as your name, telephone number and delivery address.

We do not provide personal information to unrelated third parties simply for them to independently market their products or services to you.

Relationship With Shopify

Our online store is hosted by Shopify.

Shopify collects and processes certain personal information when you access or use our store in order to provide and improve Shopify's services and the functionality available through our website.

Information submitted through our website may therefore be transmitted to and processed by Shopify and its service providers, including in countries outside Trinidad and Tobago.

Shopify may also process information relating to your interactions with our store and other Shopify merchants for certain enhanced features and services.

For more information about Shopify's processing of personal information and the privacy rights available through Shopify, please refer to Shopify's Consumer Privacy Policy and Privacy Portal.

Cookies and Similar Technologies

Our website and the services provided by Shopify may use cookies and similar technologies to operate the website, remember preferences, understand how customers interact with the store, improve the shopping experience and support analytics, security and advertising functions.

Your browser may allow you to control or block certain cookies. Disabling cookies may affect the functionality of some parts of our website.

Third-Party Websites and Services

Our website may contain links to websites, social media platforms or other services operated by third parties.

DRL Performance Auto is not responsible for the privacy, security, accuracy or practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of those services before providing personal information to them.

Children's Privacy

Our Services are not intended specifically for children, and we do not knowingly collect personal information from children for the purpose of marketing or selling products directly to them.

If you are a parent or guardian and believe that a child has provided personal information to us inappropriately, please contact us.

Security

We take reasonable measures appropriate to our operations to protect personal information under our control.

However, no internet transmission, electronic storage system or security measure can be guaranteed to be completely secure.

Customers should avoid sending sensitive financial information, passwords or other confidential information through unsecured communication channels.

Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing our Services, maintaining transaction and accounting records, complying with applicable legal obligations, resolving disputes and enforcing our agreements.

Retention periods may therefore vary depending on the type of information involved.

Your Personal Information

Subject to applicable law, you may contact us if you would like to:

• Request information about personal information we maintain about you;
• Request correction of inaccurate personal information;
• Request deletion of certain personal information where applicable; or
• Raise a concern about how your personal information has been handled.

Certain information may need to be retained where required for legitimate business, accounting, taxation, fraud-prevention, contractual or legal purposes.

We may need to verify your identity before acting on a request involving personal information.

International Processing

Because our online store is powered by Shopify and uses third-party technology and service providers, personal information may be processed or stored outside Trinidad and Tobago.

Where third-party providers process personal information on our behalf or in connection with the Services, their handling of that information may also be governed by their respective privacy policies and applicable data-protection requirements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, Services, technology or applicable legal and regulatory requirements.

When this policy is updated, the revised version will be published on this website and the "Last updated" date will be changed accordingly.

Contact Us

If you have questions about this Privacy Policy, our privacy practices or personal information you have provided to us, please contact:

DRL Performance Auto Limited
Tacarigua, Trinidad & Tobago
Email: drlperformance@gmail.com
Telephone/WhatsApp: +1 (868) 743-3328